Health and wellbeing support

Specialist sector advice from trusted British organisations

Whilst the overall NHS advice remains largely the same for all people a range of trusted UK charities provide excellent advice for specific subject areas and COVID-19 (coronavirus). This list will be updated as more information and advice is provided.

If your symptoms worsen, or you have health concerns, you should use the online 111 service. If you can't use the online service, phone 111. You should not go to your GP surgery, pharmacy or hospital.

GOV.UK Coronavirus Information Service on WhatsApp chatbot

The GOV.UK Coronavirus Information Service is an automated ‘chatbot’ service which will allow the British public to get answers to the most common questions about coronavirus direct from government.

To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.

The World Health Organisation's official WhatsApp chatbot

Add the number +41798931892 and type "hi" to get started. Or you can click here.

Advice and guidance for those who provide unpaid care to friends or family.

This guidance is for anyone who cares, unpaid, for a friend or family member who, due to a lifelong condition, illness, disability, serious injury, a mental health condition or an addiction, cannot cope without their support. Click Here.

Other organisations

Asthma UK

Macmillan Cancer Support

Cystic Fibrosis Trust UK

Diabetes UK - The British Diabetic Association

The British Heart Foundation

British Lung Foundation

Mind - the mental health charity

Domestic abuse support

If you are experiencing domestic abuse, both Stop Domestic Abuse and Refuge provide websites with advice and access to support. In an emergency, call 999. In other circumstances, you can call the National Domestic Abuse Helpline 24 hours a day, freephone, on 0808 2000 247.

Remember, abuse is not just physical: it can take many forms including technological, financial, psychological, and sexual.

Last updated on Monday 11th May